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《网络法律评论》云计算问责视角下的合同问题与服务等级协议

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我们正面临来自物联网时代的法律挑战 !!

翁岳暄 北京大学法学院

内容摘要:
透过大型数据中心与虚拟化技术等相关技术使提供像水电一般服务的云计算(Cloud Computing)目标要求得以实现。虽然云计算使得计算资源的整体使用分配更具有效率,同时也大幅降低了中小型规模业者自行投资组建网络设备所需面临的商业风险。但是从法律层面观察,云计算所衍生的服务使用合同问题以及对于服务等级协议(Service Level Agreement)的定位将变得更为显著。本文试图透过云计算的问责(Accountability)概念来分析检讨合同以及服务等级协议在实务中产生的争议与解决之道。

关键词
云计算、问责、信任、合同、服务等级协议



Contractual Issues and Service Level Agreements for Cloud Computing: From the Accountability Perspective


Abstract:
The main characteristic of cloud computing - providing flexible utility-based services such as water and electricity - is enabled by huge data centers and virtualization technology. Although cloud computing has made computing power more effective as well as decreased business risks for middle and small companies to enter the market, contract issues and service level agreements from cloud computing will become even more remarkable. This article analyzes and argues current cloud computing's contracts and service level agreements from the perspective of accountability in order to point out controversial issues and possible solutions.

Keywords:
Cloud Computing, Accountability, Trust, Contract, SLA



《科技与法律》 期刊 - 中国科技法学会, 北京大学法学院主办:
汽车智能化的道路:智能汽车、自动驾驶汽车安全监管研究 - 翁岳暄,(德)多尼米克希伦布兰德


《网络法律评论》 期刊 - 北京大学出版社:
人类-机器人共存的安全性:新ISO 13482服务型机器人安全标准 - 翁岳暄,(英)G.S. Virk, 杨书评
云计算问责视角下的合同问题与等级服务协议 - 翁岳暄
Law via the Internet: 为何中国没有LII? - 翁岳暄, (意)Giovanni Sartor, (意)Giuseppe Contissa, (意)Enrico Francesconi, (意)Ginevra peruginelli
人机共存社会中隐含的开放组织风险:评 "开放式机器人" - 翁岳暄

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